FAQ: working with a branding, web and marketing agency in Morocco
Quotes and prices, process, timelines, remote work, branding, web design, paid ads, social media, photo and video: everything people ask before starting a project with D/A Creative, in Marrakech and Rabat.
Creative agency in Marrakech and Rabat: who we are
Who is behind D/A Creative?
D/A Creative is a creative studio run by its two co-owners: Abdesalam Aouad (PhD in Branding) and Aymane Kochaina (Master’s in Digital Marketing), each with more than five years of experience. You work directly with them, from strategy to launch.
Where is your agency based?
We are based in Marrakech and Rabat, Morocco. We work with businesses across Morocco, from Casablanca to Tangier and Agadir, and remotely with brands in Europe, the UK and the US.
Which services does your agency offer?
Six disciplines under one roof: branding and logo design, web design and online stores, Google Ads and Meta Ads, email marketing and automation, social media management, photography and video production.
Why choose a two-person studio over a large marketing agency?
Because the people you meet are the people doing the work. No account managers and no hand-offs: one point of contact, one quote, and a brand that stays consistent from the logo to the website and the campaigns.
Which languages do you work in?
English, French and Arabic. We design brands, websites and campaigns in all three, for Morocco and for international markets.
What kind of businesses do you work with?
New brands as well as established companies: shops, restaurants, hotels and riads, online stores, service businesses. The projects are in our portfolio.
Our process: how a project runs with a marketing agency in Morocco
How does a project work, step by step?
In four steps. Discovery: a call to understand your business, your customers and your goals. Strategy: a clear plan, agreed with you before any design starts. Creation: design, build, copy and shoots, with progress shared every week. Launch and growth: we go live, measure what matters and keep improving month after month.
What is the discovery call for?
It is a free 15-minute call, booked on the contact page. We go through your needs, goals and timing, then send a detailed quote within 24 hours.
How long does a project take?
From 2–3 weeks for a landing page or an ad campaign, 4–8 weeks for a brand identity, to 6–10 weeks for a full brand and website. The exact timeline is in your proposal.
How do we follow progress?
You get a progress update every week and an online client space where you follow the project, find the files and approve each step.
Can you handle several services together?
Yes, and that is where we are strongest. Planning brand, website, ads and content together keeps everything consistent and saves the back-and-forth between suppliers.
What do we need to prepare before starting?
The essentials: your goals, what already exists (logo, website, social accounts, photos), a few examples of what you like and the accesses we need. We take care of the rest during discovery.
Pricing and quotes: how much does a marketing agency in Morocco cost?
How do you price projects?
Every project gets a fixed quote based on its scope after our first call. Ongoing services such as paid ads, email marketing and social media management are billed monthly.
Is the quote free?
Yes. The quote is free, itemised, sent within 24 hours of the discovery call, and comes with no obligation.
Why are there no prices on the website?
Because the price of a logo, a website or a campaign truly depends on the scope: number of pages, content to produce, languages, duration. A precise quote is more useful than a headline price that fits no real project.
What is included in the price of a website?
Design, development and the SEO basics, plus hosting, the domain name and business email addresses for the first year.
Do you offer monthly retainers?
Yes: social media management, Google Ads and Meta Ads campaigns, email marketing and website care run month to month, with a scope defined in the quote.
Outsourcing to an agency in Morocco from the UK, the US or Europe
Can we work with you from the UK, the US or Europe?
Yes. We work remotely with brands abroad: video calls, an English-speaking contact, fixed quotes and a time zone close to Europe’s.
Why outsource web design or marketing to an agency in Morocco?
For a controlled budget without compromise on quality: two co-owners trained in branding and marketing who design and build your brand, your website and your campaigns themselves.
How do meetings and approvals work remotely?
Video calls for the milestones, and the online client space for files and approvals. You always know where the project stands.
Can you organise a photoshoot or a video shoot in Morocco?
Yes. We run photo and video shoots on location in Marrakech, Rabat, Casablanca and beyond, including for foreign brands that come to produce their content in Morocco.
After delivery: ownership, website care and ongoing support
Do we own the logo, the website and the files?
Yes. Once the project is paid, the files, designs and accounts are yours.
What do we receive at the end of a branding project?
Logo files for print and screen, the colour and type systems, the brand guidelines and the templates agreed in the proposal.
Do you maintain the website after launch?
Yes. We offer monthly care plans: updates, backups and small changes, so your site stays fast and secure.
Do you offer support after launch?
Yes: ongoing management of ad campaigns, email marketing and social media, with clear reports on what works.
How do you measure results?
We agree on the goals and the figures to watch during the strategy step, then track them after launch: visits, enquiries, sales, cost per result.
Digital marketing agency in Morocco: your questions
What does a digital marketing agency in Morocco do?
D/A Creative is a creative and digital marketing agency based in Marrakech and Rabat. We cover branding, web design, Google Ads and Meta Ads, email marketing, social media, photography and video production, so your brand looks and sounds the same everywhere.
Why hire a creative agency in Marrakech?
You work directly with the two co-owners, in English, French or Arabic, and get a studio that covers strategy, design, web and advertising. One point of contact, one quote.
Do you work with companies outside Morocco?
Yes. We work remotely with brands in France, Switzerland and the United States. If you want to outsource web design or marketing to a nearshore agency in Morocco, you get an English-speaking contact, fixed quotes and a time zone close to Europe’s.
How much does a marketing agency in Morocco cost?
It depends on the scope: a brand identity, a website, ad campaigns or monthly social media management. After a free discovery call we send a detailed, itemised quote within 24 hours.
Which cities do you cover?
We are based in Marrakech and Rabat and work with businesses in Casablanca, Tangier, Agadir and across Morocco: on site for workshops and shoots, remotely for everything else.
How do we get started?
Book a 15-minute discovery call on the contact page, or write to us. We talk through your goals, then send a clear proposal: scope, timeline and price.
How much does logo design cost in Morocco?
The price depends on what comes with the logo: a logo alone, a full brand identity, or strategy, naming and guidelines as well. You always see several creative routes, and the quote is free and itemised.
What is the difference between a logo and a brand identity?
A logo is the mark. A brand identity is the system around it: colours, typography, imagery, tone of voice and the guidelines that keep it consistent on packaging, your website and social media.
Why work with a branding agency in Morocco?
Because a brand has to make sense in its market. We design for Moroccan and international companies, in English, French and Arabic, with workshops in Marrakech, Rabat or Casablanca.
Do you design packaging and print as well?
Yes: packaging, business cards, menus, brochures and social media templates, all drawn from the same identity. Graphic design is planned together with the brand, not after it.
Do you work with international brands?
Yes. We deliver logo design, brand identity and brand guidelines remotely for companies in Europe and the United States.
How long does a branding project take?
Most identities take 4–8 weeks from the first workshop to the final guidelines, depending on scope and feedback rounds.
Can you refresh our existing brand instead of starting over?
Yes. A refresh often keeps what people already recognise and fixes what’s holding you back.
What do we receive at the end?
Logo files for print and screen, colour and type systems, brand guidelines and the templates agreed in the proposal.
Do you also design the website?
Yes, branding and web are planned together, so your identity carries straight through to your site.
How many concepts will we see?
Usually two or three distinct routes. We then refine the one you choose until it’s right.
How much does a website cost in Morocco?
It depends on the type of site (brochure, e-commerce, booking), the number of pages and the content to produce. Every quote is free and itemised, and includes hosting, the domain name and business email for the first year.
Do you build WordPress and Shopify websites?
Yes. Brochure sites on WordPress, online stores on Shopify or WooCommerce, and redesigns of existing sites: fast, mobile-first and built to convert.
Why choose a web design agency in Marrakech?
You deal directly with the two people who design and build your site, in Marrakech or Rabat, and who stay available after launch. We build websites for businesses across Morocco, from Casablanca to Tangier and Agadir.
Can we outsource web design to Morocco?
Yes. Companies in Europe and the United States work with us remotely: one English-speaking contact, a fixed quote and a time zone close to Europe’s.
Will my website show up on Google in Morocco?
Every website ships with the search foundations: clean structure, fast loading, metadata, structured data and analytics, in English, French and Arabic when you need them.
How long does a website take?
Typically 4–10 weeks, depending on the number of pages, the features and how ready your content is.
Will I be able to edit the site myself?
Yes. We build on WordPress with an editor set up for your content, and show you how to use it.
Do you handle hosting and maintenance?
We can, with a care plan covering updates, backups, security and small changes.
Can you build an online shop?
Yes, on WooCommerce or Shopify, depending on your products and how you sell.
Is SEO included?
Every site includes SEO foundations: clean structure, fast loading, metadata and analytics.
How much should I spend on Google Ads or Facebook Ads in Morocco?
It depends on your market and goals. After a free audit we recommend a test budget, then scale what works. Agency fees are separate from ad spend and shown in the quote.
Google Ads or Meta Ads: which one is right for my business?
Google Ads captures demand that already exists: people searching for what you sell. Meta Ads (Facebook, Instagram) and TikTok Ads create demand with a targeted audience. A sound paid media plan often uses both.
Do you run campaigns in English, French and Arabic?
Yes. We write and design ads in English, French and Arabic, for the Moroccan market as well as France, Switzerland and the United States.
Do you work with e-commerce and local businesses?
Yes: online stores, restaurants, riads and hotels, clinics, real estate and B2B services in Marrakech, Rabat, Casablanca and beyond. Each campaign is built around one goal: sales, bookings, calls or leads.
Can you manage campaigns for companies outside Morocco?
Yes. As an advertising agency in Morocco we manage accounts remotely for brands in Europe and the US, with reporting in English.
What budget do I need to start?
It depends on your market and goals. After the audit we recommend a test budget, then scale what works.
Which platforms do you manage?
Meta (Facebook and Instagram) and Google (Search, Performance Max, YouTube and Display).
How soon will I see results?
Expect first learnings within 2–4 weeks; campaigns keep improving as data comes in.
Do you create the ad creative?
Yes, we design and write the ads, including vertical formats for stories and reels.
How do you report?
A clear monthly report with spend, results and next steps, plus access to live dashboards.
What does an email marketing agency do?
It turns your list into revenue you do not pay ads for: welcome series, abandoned cart, post-purchase and win-back flows, plus regular campaigns. Set up properly, email is often the most profitable channel of an online store.
What is the difference between a newsletter and email automation?
A newsletter goes to your whole list on a given day. Automation sends the right message at the right moment, by itself: after a sign-up, an abandoned cart or a first order.
How much does email marketing cost?
It depends on the number of automated flows and monthly campaigns. We start with an audit of your Klaviyo, Mailchimp or Brevo account, then send a clear quote.
Do you work with Shopify and WooCommerce stores?
Yes. We connect your Shopify or WooCommerce store to Klaviyo, Mailchimp or Brevo and set up the core e-commerce flows.
Do you write emails in English, French and Arabic?
Yes. Strategy, copywriting and design are included, in your customers’ language, for brands in Morocco, Europe and the US.
Which platforms do you work with?
Mainly Klaviyo, Mailchimp and Brevo, and we can migrate you if needed.
How much revenue can email bring?
It varies by business, but once set up properly, automated flows are often one of the highest-return channels.
Do you write the emails?
Yes, strategy, copy and design are all included.
How long until flows are live?
Core flows (welcome, abandoned cart, post-purchase) are usually live within 3–4 weeks.
Will our emails land in spam?
We set up authentication and list hygiene to protect your deliverability from day one.
How much does social media management cost in Morocco?
It depends on the number of platforms, posts and shoots per month. We offer clear monthly plans, and every plan includes at least one reel. Free quote within 24 hours.
Freelance community manager or social media agency?
A freelance community manager posts; a social media marketing agency adds strategy, design, photography, video and advertising. With D/A Creative you get both: one contact, and a full studio behind them.
Which social networks matter in Morocco?
Instagram, Facebook and TikTok reach the general public in Morocco; LinkedIn works for B2B. We pick the platforms where your customers really are instead of being everywhere.
Do you create the content: photos, reels, videos?
Yes. Photo shoots, reels, stories and carousels are produced by our studio in Marrakech and Rabat, then scheduled in a content calendar you approve.
Do you also run Instagram, Facebook and TikTok ads?
Yes. Organic social and paid social are planned together: the content that performs naturally becomes the ads.
Do you manage social media for international brands?
Yes, remotely, in English, French or Arabic, for brands based in Europe and the US that want content made in Morocco.
Which platforms do you manage?
Instagram, Facebook, TikTok and LinkedIn, whichever fit your audience.
How many posts per month?
It depends on your plan; we agree the mix of posts, carousels, reels and stories upfront.
Do we approve content before it goes live?
Always. You review the monthly calendar before anything is published.
Do you reply to comments and messages?
Yes, community management is part of our ongoing plans.
Can you shoot photo and video?
Yes, photography and videography are part of our services, so your content is shot and edited by the same team.
Can you organise a brand photoshoot in Morocco?
Yes. A Morocco photoshoot with D/A Creative covers location scouting in riads, the medina and the desert, models, crew and editing, for fashion, product, hotel and brand campaigns in Marrakech and beyond.
Do you offer a Marrakech photoshoot for small brands and content creators?
Yes: shoots in Marrakech for lookbooks, social content and product launches, sized to your brief, with a photographer and a videographer from the same studio.
How much does a product photographer or a video shoot cost in Morocco?
It depends on the number of visuals, the location, the models and the editing. We prepare a free quote after a short brief, usage rights included.
What kind of photography do you do?
Product photography and packshots, food photography for restaurants, team portraits, architecture and interiors for riads, hotels and real estate, and lifestyle photography for social media.
Do you produce commercials and reels?
Yes: brand films, commercials, reels and vertical videos for Instagram and TikTok, from script to edit. A light video production crew, built for digital.
Are you a professional photographer in Marrakech, Rabat and Casablanca?
Yes. We are based in Marrakech and Rabat and travel to Casablanca and anywhere in Morocco: at your location, outdoors or in a studio.
Can you organise a shoot in Morocco for a foreign brand?
Yes. For European and international brands we handle the production on the ground: scouting, locations, models, crew and post-production.
Where do you shoot?
Anywhere in Morocco, mainly Rabat and Marrakech, at your location, outdoors or in a rented studio.
How long until we receive the files?
Usually within 1–2 weeks of the shoot, depending on the amount of editing.
Do you shoot vertical video for social?
Yes, we plan vertical formats from the start, so reels and stories are framed properly.
Can you organise models and locations?
Yes, we can handle casting, locations and props as part of the production.
Who owns the photos and videos?
You do, usage rights are agreed upfront and included in the proposal.
Have a project in mind?
Tell us where you are and where you want to be. You’ll hear back from one of us, not a form robot, within a day.